Shipping Policy

Shipping Policy · Política de Envío

At Ella Salón Press On Bar, we ship worldwide and want your order to reach you quickly and safely. Enviamos a todo el mundo.

Order Processing · Procesamiento

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email when your order is placed, and a second email with tracking information once it ships. Las órdenes se procesan en 1–3 días laborables.

Where We Ship From · Origen

All orders ship from Puerto Rico. Todas las órdenes salen desde Puerto Rico.

Shipping Rates · Tarifas

Puerto Rico: Flat rate $10.00 USD
United States: Flat rate $12.00 USD
International · Internacional: Calculated at checkout based on destination. Se calcula al finalizar la compra según el destino.

Free Pickup · Recogido Gratis

Free pickup is available at our Plaza Carolina location. Recogido gratis disponible en Plaza Carolina.

Delivery Times · Tiempos de Entrega

Delivery times vary depending on the carrier and the destination. International orders may take longer and can be subject to customs fees, which are the customer's responsibility. Transit times are estimates and are not guaranteed. Las órdenes internacionales pueden tardar más y estar sujetas a cargos de aduana, responsabilidad del cliente.

Order Tracking · Rastreo

A tracking number is emailed to you as soon as your order ships. Recibirás tu número de rastreo por email al enviarse tu orden.

Incorrect Addresses · Direcciones Incorrectas

Please make sure your shipping address is correct and complete at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Verifica que tu dirección esté correcta y completa.